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Table 2 Total TUQ and Sub-Scale Scores

From: Evaluation of pediatric rheumatology telehealth satisfaction during the COVID-19 pandemic

  Positive Responsea
N (%)
Neutral / Negative Response
N (%)
Mean (SD) Median (IQR)
Total TUQ Score 201 (81%) 47 (19%) 4.18 (0.65) 4 (4–5)
Usefulness 181 (73%) 67 (27%) 4.04 (0.72) 4 (4–5) b
 1. Saves time traveling 233 (94%) 15 (6%) 4.62 (0.61) 5 (4–5)
 2. More convenient 151 (61%) 97 (39%) 3.77 (1.06) 4 (3–5) c
 3. Provides for needs 156 (63%) 92 (37%) 3.75 (0.95) 4 (3–4) c
Ease of Use 213 (86%) 35 (14%) 4.29 (0.69) 4 (4–5)
 4. Interaction is pleasant 223 (90%) 25 (10%) 4.42 (0.74) 5 (4–5)
 5. Like using platform 186 (75%) 62 (25%) 4.02 (0.95) 4 (3–5) d
 6. Simple and easy 228 (92%) 20 (8%) 4.40 (0.70) 5 (4–5)
Effectiveness 211 (85%) 37 (15%) 4.26 (0.77) 5 (4–5)
 7. Easily talk to rheumatologist 228 (92%) 20 (8%) 4.42 (0.84) 5 (4–5)
 8. Hear rheumatologist clearly 223 (90%) 25 (10%) 4.37 (0.92) 5 (4–5)
 9. Able to express myself effectively 231 (93%) 17 (7%) 4.50 (0.69) 5 (4–5)
 10. See rheumatologist as well as in person 166 (67%) 82 (33%) 3.77 (1.14) 4 (3–5) e
Satisfaction 201 (81%) 47 (19%) 4.12 (0.74) 4 (4–5)
 11. Comfortable communicating 221 (89%) 27 (11%) 4.31 (0.75) 4 (4–5)
 12. Acceptable way to receive rheumatology services 156 (63%) 92 (37%) 3.72 (1.09) 4 (3–5) f
 13. Would use telehealth services again 216 (87%) 32 (13%) 4.26 (0.81) 4 (4–5)
 14. Overall satisfied 208 (84%) 40 (16%) 4.20 (0.78) 4 (4–5)
  1. a Positive response includes “agree” or “strongly agree”, while neutral/negative response includes “Neither agree nor disagree”, “disagree” and “strongly disagree”
  2. b Median statistically significantly lower compared with ease of use, effectiveness, and satisfaction sub-scales
  3. c Medians statistically significantly lower compared with item 1
  4. d Median statistically significantly lower compared with items 4 and 6
  5. e Median statistically significantly lower compared with items 7, 8, and 9
  6. f Median statistically significantly lower compared with items 11, 13, and 14