Table 2 Total TUQ and Sub-Scale Scores
From: Evaluation of pediatric rheumatology telehealth satisfaction during the COVID-19 pandemic
Positive Responsea N (%) | Neutral / Negative Response N (%) | Mean (SD) | Median (IQR) | |
|---|---|---|---|---|
Total TUQ Score | 201 (81%) | 47 (19%) | 4.18 (0.65) | 4 (4–5) |
Usefulness | 181 (73%) | 67 (27%) | 4.04 (0.72) | 4 (4–5) b |
1. Saves time traveling | 233 (94%) | 15 (6%) | 4.62 (0.61) | 5 (4–5) |
2. More convenient | 151 (61%) | 97 (39%) | 3.77 (1.06) | 4 (3–5) c |
3. Provides for needs | 156 (63%) | 92 (37%) | 3.75 (0.95) | 4 (3–4) c |
Ease of Use | 213 (86%) | 35 (14%) | 4.29 (0.69) | 4 (4–5) |
4. Interaction is pleasant | 223 (90%) | 25 (10%) | 4.42 (0.74) | 5 (4–5) |
5. Like using platform | 186 (75%) | 62 (25%) | 4.02 (0.95) | 4 (3–5) d |
6. Simple and easy | 228 (92%) | 20 (8%) | 4.40 (0.70) | 5 (4–5) |
Effectiveness | 211 (85%) | 37 (15%) | 4.26 (0.77) | 5 (4–5) |
7. Easily talk to rheumatologist | 228 (92%) | 20 (8%) | 4.42 (0.84) | 5 (4–5) |
8. Hear rheumatologist clearly | 223 (90%) | 25 (10%) | 4.37 (0.92) | 5 (4–5) |
9. Able to express myself effectively | 231 (93%) | 17 (7%) | 4.50 (0.69) | 5 (4–5) |
10. See rheumatologist as well as in person | 166 (67%) | 82 (33%) | 3.77 (1.14) | 4 (3–5) e |
Satisfaction | 201 (81%) | 47 (19%) | 4.12 (0.74) | 4 (4–5) |
11. Comfortable communicating | 221 (89%) | 27 (11%) | 4.31 (0.75) | 4 (4–5) |
12. Acceptable way to receive rheumatology services | 156 (63%) | 92 (37%) | 3.72 (1.09) | 4 (3–5) f |
13. Would use telehealth services again | 216 (87%) | 32 (13%) | 4.26 (0.81) | 4 (4–5) |
14. Overall satisfied | 208 (84%) | 40 (16%) | 4.20 (0.78) | 4 (4–5) |