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Table 3 Patient-physician communication

From: Patient’s experiences with the care for juvenile idiopathic arthritis across Europe

  Western countries Non-western countries P-valuea
N 420 202  
Received information about:
 Ongoing care and treatment 372 (88.6%) 187 (92.6%) 0.16
 What to do in case of worsening symptoms 316 (75.2%) 168 (83.2%) 0.03
 Contact details urgent advice 251 (59.8%) 148 (73.3%) 0.001
 Immunizations 220 (52.4%) 133 (65.8%) 0.002
 Support groups 136 (32.4%) 17 (8.4%) < 0.0001
 Financial support 39 (9.3%) 25 (12.4%) 0.30
 School/employers 87 (20.7%) 84 (41.6%) < 0.0001
 Healthy eating 59 (14.0%) 62 (30.7%) < 0.0001
 Research 166 (39.5%) 110 (54.5%) 0.0006
Appropriate advice with respect to medication:
 Immunizations/vaccines 251 (59.8%) 150 (74.3%) 0.0006
 Travel advice 130 (31.0%) 106 (52.5%) < 0.0001
 Possible infections 207 (49.3%) 135 (66.8%) < 0.0001
 How to deal with chickenpox or shingles 96 (22.9%) 106 (52.5%) < 0.0001
Means of communication:
 Contact paediatric centre by phone 195 (46.4%) 144 (71.3%) < 0.0001
 Telephone help line 169 (40.2%) 110 (54.5%) 0.001
 E-mail 212 (50.5%) 147 (72.8%) < 0.0001
Waiting time reply for non-urgent questions:
  < 24 h 128 (30.5%) 67 (33.2%) 0.56
  > 24 h and < 48 h 140 (33.3%) 62 (30.7%) 0.57
  > 48 h 69 (16.4%) 14 (6.9%) 0.002
  1. aP-value of the test of differences between western and non-western countries, using Pearson’s χ2-test