Table 3 Patient-physician communication
From: Patient’s experiences with the care for juvenile idiopathic arthritis across Europe
Western countries | Non-western countries | P-valuea | |
|---|---|---|---|
N | 420 | 202 | |
Received information about: | |||
Ongoing care and treatment | 372 (88.6%) | 187 (92.6%) | 0.16 |
What to do in case of worsening symptoms | 316 (75.2%) | 168 (83.2%) | 0.03 |
Contact details urgent advice | 251 (59.8%) | 148 (73.3%) | 0.001 |
Immunizations | 220 (52.4%) | 133 (65.8%) | 0.002 |
Support groups | 136 (32.4%) | 17 (8.4%) | < 0.0001 |
Financial support | 39 (9.3%) | 25 (12.4%) | 0.30 |
School/employers | 87 (20.7%) | 84 (41.6%) | < 0.0001 |
Healthy eating | 59 (14.0%) | 62 (30.7%) | < 0.0001 |
Research | 166 (39.5%) | 110 (54.5%) | 0.0006 |
Appropriate advice with respect to medication: | |||
Immunizations/vaccines | 251 (59.8%) | 150 (74.3%) | 0.0006 |
Travel advice | 130 (31.0%) | 106 (52.5%) | < 0.0001 |
Possible infections | 207 (49.3%) | 135 (66.8%) | < 0.0001 |
How to deal with chickenpox or shingles | 96 (22.9%) | 106 (52.5%) | < 0.0001 |
Means of communication: | |||
Contact paediatric centre by phone | 195 (46.4%) | 144 (71.3%) | < 0.0001 |
Telephone help line | 169 (40.2%) | 110 (54.5%) | 0.001 |
212 (50.5%) | 147 (72.8%) | < 0.0001 | |
Waiting time reply for non-urgent questions: | |||
< 24 h | 128 (30.5%) | 67 (33.2%) | 0.56 |
> 24 h and < 48 h | 140 (33.3%) | 62 (30.7%) | 0.57 |
> 48 h | 69 (16.4%) | 14 (6.9%) | 0.002 |